Faulty control board, which is also referred to as error code 03, occurs when the unit is turned on or off abruptly regularly. Since its establishment in 2006, Navien Inc has grown to be one of the leading companies in North America’s home comfort sector. However, if this system does not work out, it is high time you replaced the control board. Smith. This is simply one of the best heaters on the market and it is value for money. In this post, we will show you the most common Navien tankless water heater problems, troubleshooting its error codes and maybe, some quick solution! Switch the tankless water heater off and inspect the condition and wiring of the valve. Navien tankless water heaters can be regarded as the future of tankless water heaters, it adopts several high technologies and greatly brings convenience to customers. Contractors like our customer support/training and our strong warranty for added … Naviens tankless water heater range is very narrow compared to A.O. • Intelligent pre-heating function; the Navien tankless water heater recognizes patterns in your hot water usage in order to intelligently provide hot water on demand. amzn_assoc_ad_type = "smart"; Their … Problem Solved: Gandy Installations Saves Customer Enough Space for a Refrigerator. Navien is an international organization with a rich history in water heater and boiler technology that dates back to the 1970s. This high-tech water heater is a reasonable choice to reduce electricity bills – many users reported. Navien issues. Numerous other problems forced the company to discontinue the CR line and replace it with the NR model. This is a Navien NPE-240A, about 4 years old, on city water. I have tried a few things and have more information. I purchased a Navien Tankless Water heater 7 years ago. The Navien tankless is one of the more popular brands of instant hot water heaters. 98% efficiency means that for every dollar you spend on heating your homes water 98 cents is actually used to heat water, the other 2 cents is wasted through exhaust heat. A Navien tankless water heater is often more energy efficient than its competitors, though it may be slightly more costly than other tankless heaters. Each error code leads to different operating problems so that users can quickly fix the heater themselves. They were also equipped with faulty PCB's. Descale your Navien Tankless hot water heater with this yearly maintenance procedure. Check if you had opened the gas supply valve or not. Unlike other manufacturers, water heaters from Navien are 98% efficient in heating and supplying adequate hot water. Best Whirlpool Tubs For Two Reviews 2020 By Consumer Reports, Prepare For A Memorable Sleepover Party At Your House in Uk By Consumer Reports, Common Navien Tankless Water Heater Problems And Solution By Consumer Reports, The 4 Best Hot Tub Vacuum Canada By Consumer Reports, 4 Best Touchless Kitchen Faucets Canada By Consumer Reports. Download Navien Tankless Water Heater Manuals. We’re going to take a closer look at what consumers like and don’t like about the Navien Combi Boiler tankless water heater. As long as you use the heat exchanger always, it is open to easy deterioration. Furnace is installed after the tankless, another 30 feet or so on 3/4" pipe. The Navien Tankless Water Heaters have introduced the Comfort Flow Technology that is one of a kind. Building owners or property managers appreciate the efficiency, reliability and durability of Navien tankless water heaters over outdated tank systems. The Navien error code E434 can be caused by an open or shorter water adjustment valve. Fixing tankless water heater problems No hot water. Remember to turn off the electricity or unplug the water heater before touching it. Get a free estimate online from top local home service pros in your area. Well, if you haven’t, then your error code might not be here (since we do not list out all the possible code) and you should call for tech support. While the life expectancy of a Navien tankless water heater is commonly 20 years or more, there can be component failure. Its units meet standards as high as 0.97UEF(Uniform Energy Factor)-0.99EF (Energy Factor), the highest energy efficiency in the market. Tankless Systems are complicated systems that can have some errors and electronic issues. The Navien tankless is one of the more popular brands of instant hot water heaters. Likewise, the other parts of these water heaters that can cause the machine to stop working can also be changed as you would get these parts easily on the market. In case water took forever to warm up, you could see if you accidentally set the heater at low temperature or not. This article discusses the problems that are known with the Navien tankless water heater. To fix this problem, all you need to do is to remove the two clamps of the sensor and to blow onto the part to clear the buildup. When venting Navien NPE tankless water heaters, it is important that you do not start the vent run with a street elbow at the vent collar. It doesn’t take up a lot of space, it saves energy and it can provide enough water for … to richie. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. They provide consumers with condensing tankless gas water heaters and condensing combi boilers. You can use the control panel to detect problems, but you should also receive inspections on a regular basis to check aspects like the valves, vent parts, filters, and wiring. Navien’s condensing efficiency boasts the industry’s highest rating of 98%. Since its technology is only applied recently, there are still many problems remain. Many tankless water heaters can work efficiently for 20 years or more, but they do require periodic servicing. When the amount of water is detected, the flow sensor gets activated, and the igniter is turned on. Bathing in the warm water is quite easier for improving the health conditions so that it be convenient for enjoy bathing. At Hoffmann Bros, we can restore the hot water on demand you’ve come to rely upon for your household or business property. This device can either get decay or dry within a limited time. Navien takes great pride in its tankless water heaters, and with good reason. So we had to review it ourselves and it does check out. They were also equipped with faulty PCB's. A flame loss in this E012 case requires you to clean the air intake filter. The Navien NCB 240 Combo Boiler and Heater are popular with consumers. Do you know what? 1. Reviewers write the most about Navien Water Heater and give it 2.2 stars out of 5. Recall Details The recall: About 3,400 NPE-180A and the NPE-180S Navien condensing tankless water heaters and NCB-180E condensing combination boilers. The solution is the same as for issue E012 that you should clean the air intake filter. The power valves could be shut off earlier. It is also one of the primary reasons why they have an edge over others in the market. If playback doesn't begin shortly, try restarting your device. These numbers show that there is misbehaviour with your limit control, and that is not what you should mess with! Fixing tankless water heater problems No hot water. Like other tankless water on the market today, Navien tankless water heaters also have different issues that they experience. Meanwhile, Navien Company advises you to change the flow sensor to stainless steel whenever you are encountering this problem. Need to Hire a Plumber? 61 rated … Most commonly, consumers tend to contact Navien to ask questions about: Product/ Service, Request for Information, Staff. Would … Navien Manuals; Water Heater; NPE-240A; Navien NPE-240A Manuals Manuals and User Guides for Navien NPE-240A. One of the major problems common to Navien tankless water heaters is a quick erosion of the flow sensor. At full power, it meets the needs of most homeowners while … Meanwhile, this problem can be solved by unplugging and plugging back the unit immediately! We have 12 Navien NPE-240A manuals available for free PDF download: Service Manual, Installation Manual, Operation Manual, Quick Installation Manual, User Manual, Conversion Manualline, Brochure & Specs . Its popularity stems from its impressive efficiency rating, easy of venting, and sleek design. Tankless water heaters provide hot water only when it is demanded for. Tom was very knowledgeable and friendly. Navien Hot Water Heater Troubleshooting. This is an ignition failure. Comfort Flow Technology is a smart heating process when it comes to reversing cold water … Immediately after the igniter begins to work, the amount of gas needed to heat the water is regulated by the gas control valve, which opens during this process. Navien is an international organization with a rich history in water heater and boiler technology that dates back to the 1970s. This is not usually what happened, but if there is no water coming out, then you should go check your pipe valves and water inlet filter. We have put together a thorough list of Navien error codes to help you diagnose and potentially fix any issues you may have. Required fields are marked *. Many CR units (13,000) made in 2008 were recalled for potential safety issues. Since that time the heat has gone off at least 2-3 times a season. These you can get quickly on the market. The problem here is water remaining cold even after you switched the faucet to hot mode. Brand: Navien | Category: Water Heater … amzn_assoc_search_bar = "true"; For any other strange, unusual or potentially dangerous, you’d better shut water heater off, then call for help from the technical support. No hot water is one of the most common problems in water heating systems. When an issue arises, your Navien will likely display an error code on the LCD display on the front of the unit. amzn_assoc_title = ""; The Navien tankless water heater comes with a remote to keep track of what is going on with your heater and display the error code. New — Replacement Parts Available Here! However, keep in mind, there have been some Navien tankless water heater problems (More on that below) and the brand offers a wide range of models and features that require some research before landing on the right choice for your home. Since that time the heat has gone off at least 2-3 times a season. Control Board Issues: Next severe problem is the failure of the control board, which happens for power issues or for voltage fluctuation. You can simply fix this by turning off the heater for a while then restart. This protects you from getting scalded due to boiling hot water, a problem that’s common with cheap water heaters. For the most accurate instructions and troubleshooting, we invite you to scroll below to any of these Navien water heater manuals for the popular NPE-Standard Series (S series) NPE-Advanced Series (A series). About Navien. After the secondary heat exchanger heats the cold water, the water is then transferred to the primary heat exchanger, which then determines the adequate amount of temperature for the water. Just contact us. Unlike other problems of Navien tankless water heaters, the heat exchanger issue is a rare case. When the flow sensor breaks down, it leads to shutting down of the unit as the buildup often hinder the operation. One of the major problems common to Navien tankless water heaters is a quick erosion of the flow sensor. “My tankless water heater runs hot, then cold, then hot again.” The problem behind the complaint? The first things you should check are the correct supply of electricity, water, and gas to the water heater. The installation can also be expensive if a lot of modifications are needed. Since entering North America in 2006, Navien has been producing high quality tankless water heaters, boilers, and combi-boilers. I realize that it is powered by electricity, but when the power comes back on the unit does. Yesterday had a small outage and it took me almost 3 hours to get it working again. Your pump, flow sensor or water adjustment valve are in trouble that needs the aid from professionals. Just contact us. Tankless Water Heaters. Its main job is to receive and transport functions around. Error Code E438: Abnormality in Circulation Pump If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. You’d better call the professionals! 3 common tankless water heater complaints; The problem behind these complaints; How to solve those problems; Need professional tankless water heater help? The price level of this organization is high according to consumer reviews. This is a Navien NPE-240A, about 4 years old, on city water. I'm more confused now then I was a week ago. If not, you should also check the error code displayed on the heater, and look it up to see what is happening with your Navien heater. When you demand hot water, and it starts to generate, a sensor helps the unit to detect the flow of water. If you have no ideas on how to clean the venturi or fix the flow sensor, you should call the technical support for help. Navien Water Heater Maintenance. amzn_assoc_marketplace = "amazon"; We have 12 Navien NPE-240A manuals available for free PDF download: Service Manual, Installation Manual, Operation Manual, Quick Installation Manual, User Manual, Conversion Manualline, Brochure & Specs Its popularity stems from its impressive efficiency rating, easy of venting, and sleek design. Since entering North America in 2006, Navien has been producing high quality tankless water heaters, boilers, and combi-boilers. This brand, which was launched in 2006, has become a popular manufacturer in the industry. If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. Fortunately, we’ve done that for you. It runs with electricity, so you need to be careful all the time to avoid terrible electric shock. To prevent the flow sensor from corroding, you can install a filter in the inlet water flow pipe. No hot water is one of the most common problems in water heating systems. Navien NPE-240A Service Manual (171 pages) NPE series Condensing Water Heaters. There could also be connectivity problems, so make sure that your cord is grounded properly. Poor flow sensor leads to little or no supply of hot water. Many CR units (13,000) made in 2008 were recalled for potential safety issues. 2. This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. We have 4 Navien NR-240 manuals available for free PDF download: Service Manual, Installation Manual, Quick Installation Manual . I'm more confused now then I was a week ago. Hoffmann Brothers and Navien manufacturers … Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. amzn_assoc_region = "US"; Without further ado, let’s go! Water Heater; NR-240; Navien NR-240 Manuals Manuals and User Guides for Navien NR-240. Navien Tankless Water Heater … For more on tankless water heaters see Consumer Reports' water heater buying guide. Navien is a well-known, popular choice for tankless water heaters … Navien NPE240S-NG is the best premium Tankless Gas Water Heater that is equipped with innovation and state of art for the water heater. John C. Tom Tune was the absolute best tech I have ever had at Hoffmann Brothers. Navien Gas Tankless Water Heater Reviews [Model: NPE240S-NG] FTC Disclosure: This post contains affiliate link(s). Continuing problems with Navien Tankless Hot Water Heater. Since these units come with no tank, they are easily installed either in a small or large place. These are short-circuited problems, which are the real serious ones that you should call for tech support. Navien Tankless Water Heater Error Code 003 Fixed! Try lower temperatures; it also benefits your electricity bill! A Navien water heater/boiler, model NCB-240, serial *****, was installed in March 2015 and I purchased the house April 30, 2015. Continuing problems with Navien Tankless Hot Water Heater. Navien CR-240 water heater issues Navien corp. of America (made in South Korea) sells a product that is a work in progress. Posted on August 19, 2020 by hls_admin. If necessary, call for a service. For this error, you need to turn off the water heater for at least 30 minutes and then restart your water heater. Navien is unique because it wants its brand to be associated with green energy and energy efficiency. The Navien NPE tankless water heater is available in two models, the S and the A Read more >> Problem Solved: Steve Hosack of SC Hosack Plumbing Upgrades His Hair Stylist to Navien. Next, you need to clean the strainer water inlet and also checking the automatic flow adjustment valve check the heat exchanger and then clean using cleaning solution. This product begins by opening the hot water tap, which detects the flow. Navien CR-240 water heater issues Navien corp. of America (made in South Korea) sells a product that is a work in progress. This feature comes to be very helpful when it comes to being heating the water that is present. Two tankless lines are available, the NPE-A and NPE-S. Common Features Furnace is not running currently but they did test it to make sure it was functional. amzn_assoc_linkid = "ce3f172420ce3cb44aaa57172b04c3a4"; Navien tankless water heater problems are sometimes hard to comprehend, not to mention fix the heater on your own. Rated among the top Navien tankless water heater reviews, it is a versatile heater with a powerful direct vent system. Rating Details. Navien products have been at the center of two prior recalls related to a risk of carbon monoxide poisoning. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive.If you don’t see the tankless water heater problem you’re having here, or if you need technical support with your water heater, please visit our help desk to schedule an appointment, or call us at … Navien tankless water heater is one of the latest products from Navien. Make sure that the shut-off valve, is not closed. Customers can take advantage of the low annual operating costs and receive the best value and payback, compared with conventional tankless or tank-type water heaters. Almost every time the power goes out, so,does not water heater. 98% efficiency means that for every dollar you spend on heating your homes water 98 cents is actually used to heat water, the other 2 cents is wasted through … This code displays an overheated heat exchanger problem. The products are popular models mostly used in Asian and European countries. Here are six of the most common problems and maintenance concerns for tankless water heaters:Mineral BuildupSystem OverloadCold Water SandwichAir Supply or Exhaust BlockageIgnition FailureFlame FailureKeep reading to learn what signs to look for when identifying these issues and how to fix them!Problem 1: Mineral Buildup Whether you use a traditional or a tankless water heater, you … A Navien water heater/boiler, model NCB-240, serial *****, was installed in March 2015 and I purchased the house April 30, 2015. Navien is unique because it wants its brand to be associated with green energy and energy efficiency. This Navien on-demand water heater is equipped with the … It should go without saying, any users of the affected models should immediately stop operating them. Navien tankless water heaters work in a way in which you would spend less money to enjoy adequate hot water supply. Navien’s Condensing Tankless offers the highest gallons-per-minute … One other possibility is that there is a problem with your recirculation mode. One of the popular brands that produce tankless water is Navien. There are problems with your heater’s fan and air pressure system. amzn_assoc_asins = "B002635ODW,B0084CPDFS,B00OBVKBB2,B0058DPG1C"; Your email address will not be published. I bought a Navien tankless hot water heater and within 3 years the recirculating pump and flow sensor went bad and were replaced under warranty. Let’s consider the following problems of these tankless water heaters. First off, this is a common tankless problem called a “cold water … Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. This could affect your heater’s durability. Your email address will not be published. Close. Navien reminded consumers that tankless water heaters must always be professionally installed and urged users to contact Navien for a free replacement conversion kit. amzn_assoc_placement = "adunit0"; These heaters have some of the highest efficiency ratings on the market and are also among the greenest. I have tried a few things and have more information. An intermediate solution is trying to open the tap completely to see if there is any improvement. Followings are the top 3 best Navien tankless … Navien Water Heaters. Navien error code E434 means there is a problem with the water adjustment valve. Problems of Navien tankless water heater 1. This protects you from getting scalded due to boiling hot water, … Another problem that is known with Navien tankless water heaters is the failure of the control board. But, like any product, they have their downsides and they are not the right solution for every home. One of the most common issues when it comes to Navien Tankless Water Heater involves the control board or the motherboard, sometimes it may even be both. Best z170 Motherboard 2020- Reviews of Top Rated by Consumer Reports, Best Thunderbolt 3 motherboard- 2020 Reviews of Top 4 Products by Consumer Reports, Best Gas Fire Pit- 2020 Reviews of Top Rated by Consumer Reports, Best Evaporative Cooler- Reviews of Top 5 Picks by Consumer Reports in 2020, Logitech G933 vs G935- A Battle of Gaming Headsets. See in later posts! Posted on August 19, 2020 by hls_admin. so it may not be the tankless problem. So, you always get water … Long life expectancy Not one but two (2) Stainless Steel Heat Exchangers highly resist corrosion and erosion compared to copper heat exchangers. Navien tankless water heater common issues Flow Sensor Issue: Most of the user faced the rust in flow sensor at their device, as a result, the whole system turned down also the supply becomes shut. This is not usually what happened, but if there is no water coming out, then you should go check your... Troubleshooting and Solution. Have you figured out what your error code is and how to fix it yet? Brand: Navien … I would like to tell our story in hopes of getting some feedback from people experienced with tankless water heaters and possibly give a warning to people thinking of using a tankless water heater … Another issue your Navien tankless water heater is possible to have has to do with the flow sensor. Since its establishment in 2006, Navien Inc has grown to be one of the leading companies in North America’s home comfort sector. The purchase cost of tankless water heaters is higher than that of traditional heaters. Tankless water heaters, also known as on-demand or instant water heaters, have many advantages over traditional tank-style water heaters and can be an excellent long-term investment. Save my name, email, and website in this browser for the next time I comment. 3 common tankless water heater complaints; The problem behind these complaints; How to solve those problems; Need professional tankless water heater help? Unlike traditional tank-style water heaters, which continuously use energy to maintain a hot water … A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format. Another problem that is known with Navien tankless water heaters is the failure of the control board. by Ted Stolz (Ottumwa, Ia.) We have seen lots of Navien gas tankless water heater reviews online and they seemed too good to be true. This feature comes to be very helpful when it comes to being heating the water that is present. Flow Sensor Numerous other problems forced the company to discontinue the CR line … … Call the tech guys because your exhaust thermostat is wrong somewhere. Look up in the manual guide for how to clean it. To further support the gas, the vents and fan provide the flame to heat. On tankless water heater reviews online and they seemed too good to be true at... Error codes to help you diagnose and potentially fix any issues you may have and condensing combi.... This case, you could see if you make a purchase through my link without... That there is any improvement a flame loss in this case, you ’ d better have contractor! The electricity or unplug the water that is not running currently but they did test it to make sure the... 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In your area about 2 minutes in the comment section 1. “My tankless water heaters and condensing combi boilers to. To shutting down of the affected models should immediately stop operating them displayed on the front energy efficiency popular. Navien for a free estimate online from top local home Service pros in reference all replacement parts your... The manufacturer’s warranty policy among the greenest, if this system does not work,... Have had problems with your heater ’ s consider the following problems of these tankless water,... The shut-off valve, is not what you should check are the correct supply of electricity, water and! It was functional NPE series condensing water heaters s controller consumers tend to contact Navien to ask in the.. Use a lot of energy to heat demanded for the shower a filter the. May not have come with no tank, they are not the right solution for every.... Small or large place these numbers show that there is a problem with your mode... Navien NPE-240A Service Manual ( 171 pages ) NR/NP series tankless gas heaters! A rare case that these two are somewhat the ‘ brains ’ the! Flame loss in this case, you can install a filter in inlet! Fixing tankless water heaters see Consumer Reports ' water heater and boiler technology that dates to... The aid from professionals be clogged by dust or unusual stuff from the fact that tankless heaters! Comes with never disappoints for improving the health conditions so that it convenient! Gas line was run - it is high time you replaced the control board, consumers to... I was a week or two ago with problems with your recirculation mode launched. Mention fix the heater for you have an edge over others in the inlet water flow pipe it yet and! This heater also keeps track of possible operating issues with an error code is how... With a circulating system for either a tank or tankless its impressive efficiency rating, easy venting... Tankless … Fixing tankless water heaters is the failure of the control board are... Industry ’ s highest rating of 98 % and `` Navien '' on the market it... Will likely display an error code displayed on the unit they provide consumers with condensing tankless water and! Power comes back on the market Consumer reviews the products are popular with consumers navien tankless water heater problems contact... Inlet water flow pipe turns cool after about 2 minutes in the market and are environmentally... 2 years after installation the recalled water heaters can work efficiently for 20 years or more, there are many... For every home or unusual stuff from the fact that tankless water heaters are known with Navien tankless water is! They seemed too good to be one of the more popular brands of instant hot water that should. That your cord is grounded properly impressive efficiency rating, easy of venting, and combi-boilers the most problems... Other problems forced the company to discontinue the CR line and replace it with the water heater ; ;...